With our extensive expertise in
- Drive Control Systems
- PLC / SCADA Solutions
- AC & DC Drive Modules
- AC / DC Motors & Gearboxes
- Encoders / Braking Resistors
A service contract with Drives and Automation makes perfect sense!
Our service contracts are designed around the machinery you need to keep going, and a typical contract will include:
- Annual System health check.
- Annual software parameter back up and storage or following any modifications made by one of our engineers.
- Breakdown callout.
- Telephone support.
- We will endeavour to provide an engineer on-site within 24 hours/48 hours*, guaranteed engineer availability within 48 hours**.
- Spares auditing
- Obsolesence auditing.
- Online remote support facility*
- Replacement and consumable parts are excluded.
*Depending on level of cover selected
**Bank Holidays, weekends and public holiday cover is not guaranteed
Tailor made to suit your requirements
We don't do "out of the box" support contracts. Your support requirements are as unique as you are, and we work with you to produce the perfect package that meets both budget and operational requirements.
The number of onsite and remote support days can be customised to offer you the best cost effective service. Following every support request you'll receive an engineers report detailing the issue and problem resolution steps.
Contact us today
to discuss how a Drives and Automation support contract can help you keep your plant running.